Frequently Asked Questions

Including infrastructure of internal network and firework.

• Depending on each project's complexity.
• There is no minimum charge and you will pay for actual time. 
  • (In some cases, we may not charge any fees) 

Remote monitoring or in person on site.

• In most of cases, our work can be done remotely for maximum time efficiency.
• We will schedule visit time if it is necessary. 

We do not charge any monthly fees.

Absolutely. 

• For remote work: We often do projects after business hour or solve issues in the middle of night to avoid interrupting our client's business operation. 
• Office equipment maintenance: We will confirm visiting schedule  We usually stop by client's office at late afternoon or night to avoid interrupting your work.